Privacy policy

This Privacy Policy describes how Sfcone (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from https://www.sfcone.com (the “Site”), or otherwise interact with our services (collectively, the “Services”).

By using our Site and Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

We collect personal information necessary to operate our store, provide our services, process orders, and improve your shopping experience. This may include:

Contact Information:
Name, billing address, shipping address, phone number, and email address.

Order Information:
Details related to your purchases, including products ordered, order history, delivery information, and transaction records.

Payment Information:
Payments are processed securely through third-party payment providers, such as Shopify Payments, PayPal, or other supported payment gateways. We do not store your full credit or debit card details on our servers.

Account Information, if applicable:
Login credentials, account preferences, saved addresses, and saved shopping preferences.

Device and Usage Data:
Information such as IP address, browser type, device type, operating system, time zone, referring pages, pages viewed, and interactions with our website through cookies and similar technologies.

Marketing and Communication Information:
Your communication preferences, email subscription status, and interactions with marketing messages, if you choose to opt in.

2. How We Use Your Information

We use your personal information for the following purposes:

Order Processing: To process payments, fulfill orders, arrange delivery, and provide order confirmations and shipping updates.

Customer Support: To respond to inquiries, handle returns or refunds, resolve order issues, and provide assistance.

Communication: To send service-related messages, including order updates, shipping notifications, account notices, and policy updates.

Marketing, Optional: To send promotional emails, offers, or updates only if you have opted in or where permitted by applicable law. You may unsubscribe from marketing emails at any time.

Website Functionality and Improvement: To operate our website, improve user experience, analyze website performance, and personalize your shopping experience.

Security and Fraud Prevention: To detect, investigate, prevent, and respond to fraudulent transactions, unauthorized activity, security incidents, or violations of our policies.

Legal Compliance: To comply with applicable laws, regulations, tax, accounting, reporting, and legal obligations.

3. Sharing of Personal Information

We do not sell your personal information for money. We may share personal information with trusted third parties only as necessary to operate our business, provide services, comply with legal obligations, or support advertising and analytics activities.

These third parties may include:

Shopify: Our e-commerce platform provider.

Payment Providers: Such as Shopify Payments, PayPal, or other secure payment gateways used to process transactions.

Shipping, Logistics, and Fulfillment Partners: To ship and deliver your orders.

Analytics and Advertising Partners: Such as Google Analytics, Google Ads, Pinterest, Meta, or similar platforms, to help measure website performance, understand customer behavior, improve marketing, and deliver relevant advertising where permitted by applicable law.

Service Providers: Such as email service providers, customer support tools, security services, data hosting providers, and other vendors that help us operate our business.

Legal Authorities: When required to comply with applicable laws, regulations, legal processes, or government requests, or to protect our rights, customers, and business.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve website functionality, analyze website usage, support secure checkout, remember preferences, and improve your shopping experience.

Cookies and similar technologies may be used for:

Essential Website Functions: Such as cart functionality, checkout, account login, security, and fraud prevention.

Analytics: To understand how visitors use our website and improve site performance.

Advertising and Remarketing: To help measure advertising performance and show relevant ads through platforms such as Google, Pinterest, Meta, or similar advertising partners.

Personalization: To remember your preferences and improve your browsing and shopping experience.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features, including cart and checkout functionality.

For more information about how Shopify uses cookies, please refer to Shopify’s official cookie and privacy documentation.

5. Do Not Sell or Share My Personal Information

We do not sell your personal information for money.

Depending on your location, you may have the right to opt out of the “sale” or “sharing” of personal information as defined under applicable privacy laws, including certain uses of personal information for cross-context behavioral advertising.

To submit a request to opt out of the sale or sharing of your personal information, please contact us at hello@sfcone.com with the subject line “Do Not Sell or Share My Personal Information”.

You may also manage cookie and advertising preferences through your browser settings, device settings, or available privacy tools on our website, where applicable.

6. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

Access the personal information we hold about you.
Request correction of inaccurate personal information.
Request deletion of your personal information.
Request a copy of your personal information.
Opt out of certain processing activities, including marketing communications or certain advertising-related uses where applicable.
Withdraw consent where processing is based on consent.

To exercise your rights, please contact us at hello@sfcone.com.

We may need to verify your identity before processing certain privacy requests. We will respond to requests in accordance with applicable privacy laws.

7. Marketing Communications

If you subscribe to our email marketing, we may send you promotional emails, product updates, or special offers.

You may opt out of marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us at hello@sfcone.com.

Please note that even if you opt out of marketing emails, we may still send necessary service-related messages, such as order confirmations, shipping updates, or customer service communications.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including order processing, customer service, legal, accounting, tax, reporting, and fraud prevention obligations.

When personal information is no longer needed, we will delete, anonymize, or securely store it in accordance with applicable laws and business requirements.

9. Data Security

We take reasonable administrative, technical, and physical measures to help protect your personal information.

This includes the use of SSL encryption, secure third-party service providers, access controls, and other safeguards designed to reduce the risk of unauthorized access, disclosure, misuse, or loss.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we work to protect your information using reasonable security measures.

10. Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us at hello@sfcone.com, and we will take appropriate steps to delete such information.

11. International Data Transfers

Your information may be processed and stored in countries outside your country of residence, including the United States and other locations where our service providers operate.

By using our Services, you acknowledge that your information may be transferred, processed, and stored outside your country or region, subject to applicable laws and appropriate safeguards where required.

12. Third-Party Links

Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, regulatory, or business changes.

Your continued use of our Site or Services after any changes are posted means you acknowledge the updated Privacy Policy.

14. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Business Name: Sfcone

Website: https://www.sfcone.com

Email: hello@sfcone.com

Phone: +1 812-496-2064

Business Address: 8 Dorsay Ln, Pensacola, FL 32506, United States

Support Hours: Monday – Saturday: 9:00 AM – 6:00 PM Eastern Time, ET
Sunday: Closed